CRM Solution

CRM Solution

At Maple Software Creation, we believe customers are the lifeblood of any business. We support your business by our ready to go, easy to setup and use CRM softwares.

CRM Solution Provider

What is CRM?

CRM is short for Customer Relationship Management. It’s a software solution that brings a host of capabilities together. You can store all your prospects and customers, make calls, send emails, create reports, schedule appointments, add notes, manage your pipeline, and find out who’s opened your latest email—without stepping out of the CRM system.

A CRM Software / CRM System is one of the most essential business software, irrespective of the business type and size. The software solution brings a host of capabilities together. You can store all your prospects’ and customers’ information, make calls, send emails, create reports, schedule appointments, add notes, track email opens and clicks, and manage your sales pipeline—without stepping out of the CRM software.

Benefits of Using CRM

  • Enhanced relationships with customers
  • Lesser data entry
  • Better communication
  • Healthier pipelines
  • Higher revenue
  • More collaboration = a strong business

CRM Malaysia
Automated CRM

Essentials Features of a CRM

  • Lead management
  • Pipeline management
  • Built-in phone
  • Email
  • Reports
  • Automation

CRM System Development Process

  • Build your team.
  • Define or prioritize your goals.
  • Define your process.
  • Map how you will begin using your CRM platform.
  • Define the fields you need.
  • Define the reports you need.
  • Train your administrator.
  • Communicate with your users.

CRM Company in Penang