We are one of the leading companies that has made a name for itself as a leading agency in offering strategy, integration, and enablement services that accelerate digital initiatives leveraging Quality control charts that depict measures of quality for processes or for products. They show the deviation, if any, from the set, ideal standards or specifications for a product or a process. We serve enterprise customers across verticals and enable the quality Production Channel. We pride ourselves on our competitive advantage which lies in our unmatched Quality Control System.
Challenges the Customer Faced
Company X is a company that over time had faced many challenges. The main challenge, for instance, is that for a Company that sells bottled beverages, some of the caps affixed by the machines, were affixed in such a way that they were impossible and hard for the Customer to remove the cap. This is a common problem in the uneven quality which negatively impacted the company’s sales. They wanted to set rigorous specification standards for both manufacturing processes and for the finished products that they produce but didn’t know where to begin.
There was also a problem in trying to reveal how much deviation exists from the specification standards for a product. The specifications had requirements that wanted examining either a single variable or multiple variables related to the desired quality of a product or process.
Services we offer to address the challenges
The company had sought out our help to give a solution to their challenge as we have a track record of helping businesses to achieve operational excellence. After evaluating the specifications and quality needs and desired outcomes, we presented several possible solutions for the customer with detailed pro’s and con’s, outlining the limitations of several set-ups, and highlighting our best recommendation.
After customers agree with our best recommendation, we provided them a technical delivery roadmap for them to execute which was guided by our quality control system. The functionality of our system is one of the best in quality control examination of samples and the chart usually include upper and lower quality control lines that represent acceptable, relatively insignificant levels of deviation from the desired specification. Plotted on the chart mainly are the results of random samples drawn for the quality control study (Mitra, 2012).
Positive results from our services
We were able to be in control since we produced the desired level of uniform quality and increased production by a stunning 25% over a short period of time. We dedicated multiple full-time engineering and quality control resources to augment and kickstart the initiative. Our technical staff was able to operate and deliver on the agreed roadmap over the course of 18-months.
The benefits for the use of our quality control system includes;
- Immediate Damage / Defect Acknowledgement
According to Mitra, 2016 “A defect is associated with a quality characteristic that does not meet certain standard.” The quality chart can integrate with lot device alarm and scanner, so that the input is almost live, and the alarm is also live. And notifications are immediately sent to the smartphone.
- Quality checking before delivery to customer
Quality chart is useful for quality checking / assurance department to do the checking before the product is ready to ship to customer.
- History track log
You can keep track the part number, supplier number, lot number, and date time especially in a vehicle. As long as we are using the computer system to store the data, which is permanent and the system can retrieve the data by just clicking and selecting.
Mitra, A. (2016). Fundamentals of quality control and improvement. John Wiley & Sons.
Mitra, A. (2012). Fundamentals of Quality Control and Improvement.