(A) Creating a Really365 Birthday Greeting Campaign

Step 1: Click on the Campaigns tab.                

Step 2: Click on Really365.

Step 3: In the Really365 page, click on Create New.

Step 4: Select Type as Birthday Auto-Greetings.

Step 5: Choose Method.

Step 6: Select Language for message.

Step 7: Edit the Label as you wish.

Step 8: Select the Contact Groups the campaign will affect*.
*Refer to Creating Contact Groups if you have not made a Contact Group.

Step 9: Select the email that the campaign will send its reports to.

Step 10: Click Create.

(B) Modifying a Really365 Birthday Greeting Campaign.

Step 1: In the Really365 page, click on Modify on a Birthday Greeting Campaign.

Step 2: Modify the content as neeeded.

Step 3: Click Update.

(C) Deleting a Really365 Birthday Campaign.

Step 1: In the Really365 page, click on Delete on a Birthday Greeting Campaign.

Step 2: Confirm Deletion.

(D) Creating a Content for your Really365 Birthday Campaigns.

Step 1: In the Really365 page, Click on Contents of your Birthday Greeting Campaign.

Step 2: When in the Content page, click on Create New.

Step 3: Set the title of your Birthday Greeting.

Step 4: Write the message in you wish to your customer to see in a SMS*.
* If chosen campaign method includes SMS

Step 5: Write the message you wish your customer to see in an email*.
* If chosen campaign method includes E-mail.

Step 6: Set day and time for the message to be sent to your customers**.
**A positive number will indicate that the message will be sent after that many days after the customers’ birthdays, whereas a negative number will indicate the message will be sent before the customers’ birthdays.
Eg: 2 means the message will be sent 2 days after the customers’ birthdays, -1 means the message is sent 1 day before the customers’ birthdays.

Step 7: Select the email the campaign will send its reports to.

Step 8: Click Create.

(E) Modifying a Content of your Really365 Birthday Campaigns

Step 1: In the Contents page in Really365, click on Modify.

Step 2: Modify the content as you wish.

Step 3: Click Update.

(F) Deleting a Content of your Really365 Birthday Campaigns

Step 1: In the Contents page in Really365, click on Delete.

Step 2: Confirm deletion.

Lucky on the spot able to engage your customers in a fun and memorable way. First, Instant Results: Instead of waiting, results will be announced on the spot to your customers. Secondly, Control Your Prizes: Control the number of prizes and odds of winning to create interest among your customers. Third, Create Memorable Interactions: Winning a prize will establish a deep and impactful impression with the customers and at the same time help to develop good brand recognition. Forth, Budget Friendly: Stay within your budget while growing your customer base with convenient control over your prize-drawing.

Let’s go through the steps to create Lucky on the sport event ticket:

(A) Creating a Lucky On The Spot.

Step 1: Click on the Campaigns tab

Step 2: Click on Lucky Draw.

Step 3: Click on Create New.

Step 4: Select a Event Campaign to link the event to.*
*You may need to create a Event Campaign first. Refer to Creating a Event Campaign in Event Campaign manual.

Step 5: Edit the T&C as you need.

Step 6: Select Lucky Draw type as Lucky on the Spot.

Step 7: Choose if the same person can win or not.

Step 8: Set Expiration for the Prize

Step 9: Choose your prize type*.
*Special Prize for when you put in a number in the box next to it, the customer will win the special prize if they are that number. E.g 2, 5, 9 means customer No. 2, 5 and 9 will get the special prize.

Step 10: Name the prize.

Step 11: Set quantity of the prize

Step 12: Set the winning chance of the prizes.

Step 13: Set which day the Prize will be available in the week.

Step 14: Click Add Prize if you want to add more prizes. To Delete, just leave the prize name blank.

Step 15: Click Create.

(B) Modifying a Lucky On The Spot.

Step 1: In the Lucky Draw tab, Click on Modify on a Lucky on the Spot campaign.

Step 2: Edit the content as needed.

Step 3: Click Update.

(C) Deleting a Lucky On The Spot.

Step 1: In the Lucky Draw tab, Click on Delete on a Lucky on the Spot campaign.

Step 2: Confirm deletion.

(D) Lucky On The Spot Workflow.

(A) Creating a new Event Campaign.

Step 1: Click on the Campaigns tab.
Step 2: Click on the Event Campaigns tab.

Step 3: Click on the Create New on the top right corner of the page.

Step 4: Name your new Campaign.

Step 5: Write a description of your Campaign.

Step 6: Write a Thank You message when customers participate in the Campaign.

Step 7: (Optional) Set a link for your customers to be redirected to your web page.

Step 8: Set a campaign banner for your Campaign.

Step 9: Set Campaign period.

Step 10: (Optional) Set a time period you wish the Campaign to be available during the day.*

*“All time” means the Campaign will be set to be on for 24 hours. “Specific time” means the Campaign will be set on your set time.

Step 11: Select Contact Group you wish customers/participants to be sorted to**.

** To create a new Contact Group, Refer to Creating a new Contact Group in the Contact Groups manual.

Step 12: Select an email you wish to be notified from.

Step 13: (Optional) Insert a Tracking code.

Step 14: Click Create.

(B) Modifying a Event Campaign

Step 1: From the Event Campaigns page, Click on Modify.

Step 2: Modify the content as you wish

Step 3: Click Update

(C) Deleting an Event Campaign.

Step 1: From the Event Campaigns page, Click Delete.

Step 2: Confirm deletion.

Note: Contacts and Contact Groups will not be deleted when deleting a Event Campaign.

(D) Custom Fields Settings 

(A) Creating a New Contact Group

Step 1: Click on the Contact Group button under the Contacts tab.

Step 2: Click on the Create New button the the top right.

Step 3: Type in a new name for the new group

Step 4: Click Create.

(B) Importing Contacts from E-mail and Microsoft Excel.

Step 1: In the Contact Group page, click Import.

Step 2: Select media to import contacts.

Step 2.1 (Excel): Select a Microsoft Excel file to upload.

Step 2.2 (Excel): Click Upload XLS.

(C) Modifying a Contact Group.

Step 1: In the Contact Groups page, click Modify.

Step 2: Modify as you wish.

Step 3: Click Update.

(D) Deleting a Contact Group.

Step 1: Click Delete in the Contact Group page.

Step 2: Confirm deletion.
Note: This will not delete the contacts in the deleted group.

(A) Creating a New Contact

Step 1: Under the Contacts Tab, click the Contact ListTab.

Step 2: Click the Create New button on the top left.

Step 3: Select the Contact Group* you wish the new contact to be grouped**.

* You will need to create a Contact Group first. Refer to Creating a New Contact Group in Contact Group.
** You can select to more than 1 group.

Step 4: Fill in the credentials as necessary and then click the Create button.

(B) Modifying a Contact

Step 1: In the Contacts List tab, click on the Modify button

Step 2: Modify the parameters as you wish.

Step 3: Click Update.

(C) Deleting a Contact

Step 1: In the Contacts List tab, click Delete.

Step 2: Click Delete to confirm.